Asylum-seekers, refugees and migrants, Internally Displaced Persons and Voluntary Returnees
Advice for asylum-seekers about COVID-19, services and support offered in Kosovo, is available free of charge through Helpline number 0800 60 200. Around 120 asylum-seekers are present in Kosovo. Asylum-seekers are receiving counselling, psychological assistance and other support through UNHCR’s partner organizations: Kosova Rehabilitation Centre for Victims of Torture (KRCT) and the Civil Rights Programme Kosovo (CRPK).
UNHCR and partner organizations Forum for Development and Multi-ethnic Collaboration (FDMC) and Advancing Together (AT) continue to monitor situation of internally displaced persons (IDPs) and voluntary returnees. Psychosocial counselling continued to be provided to persons of concern of non-majority communities in several locations. Identification of IDPs and voluntary returnees to attend vocational trainings under the UN COVID-19 Response and Recovery Multi-Partner Trust Fund (MPTF) project continues as well as psychological counselling. As part of MPTF, 18 non-majority communities’ women from Obiliq/Obilic and Fushë Kosovë/Kosovo Polje have started tailoring vocational training in Prishtinë/Priština. The training will enable the participants to have easier access to local labour market or start up new business. Within MPTF project, ten girls belonging to the Roma and Egyptian communities from Peja/Peć Municipality, successfully completed pastry training and received certificates. In addition, eleven participants of Roma and Serb communities from the municipalities of Gračanica/Graçanicë and Fushë Kosovë/Kosovo Polje, who attended the vocational training on welding, implemented under MPFT project have received certificates on completion of the training. All persons of concern were very satisfied with the training and are willing to participate at a similar training in the future. In Mitrovicë/Mitrovica South, AT has identified 40 Kosovo Albanian IDPs (18 male and 22 female) interested to attend vocational trainings, as part of the MPTF project. Community Advocates continue to meet with returnee families of non-majority communities related to education process. AT continued with provision of support on preparing documentation for scholarship application for non-majority students. Advancing Together has a free psychosocial assistance service for marginalized communities available through a phone line 0800 200 20. Advancing Together continues with distribution of booklet on the Access to Rights and Services in Albanian and Serbian languages to the returnees and IDP. The booklet provides information on issues related to civil registration, access to education, access to social and pension services, access to health, children rights, property rights, family rights and mechanisms for protection of community rights. Forum for Development and Multi-ethnic Collaboration has organized a “COVID-19 quiz” with beneficiaries of Collective Shelters from Strpce/Shtrpce and Gračanica/Graçanicë Municipalities. Since there is a lot of misinformation about COVID-19 virus spreading and protection, focus group participants had the opportunity to be better informed with current topics related to the virus. The COVID-19 quiz was organized through the ZOOM online platform, in order to ensure physical distance between participants. FDMC has organized basic medical examination (blood pressure measurement, measuring blood glucose and oxygen levels), for older beneficiaries of Collective Shelters in Strpce Municipality, in cooperation with Health Center of Strpce.